Refund Policy

What is your return policy?
We hope you love the items you purchase on danielle-patrick.com, but if you need to return an item, you can do so through our online portal within 30 days of your order shipping (see below). You can receive your refund within 21 days of the date of shipment. After 21 days and within 30 days, you will receive merchandise credit on your eGift Card. After 30 days we will no longer accept returns. Please note that once an order is placed, it cannot be canceled or changed. You must wait until you receive your purchase before you can return it. Please note that items purchased online can only be returned through the online portal.

For in-person returns, there is no need to print or package anything. Simply bring your items and QR code to the nearest returns bar location and we’ll take care of the rest.

How soon will I receive my refund?
Once the store has inspected your item, you will typically receive your refund within 10-14 business days from the date the package is received at our facility. You will not receive a notification when your package arrives at our facility, so we recommend that you save your tracking number so you can track your package. This will also help you schedule your refund processing time. If you do not receive an email notification from us within 14 business days from the date your package arrived at our facility.